FAQ’s

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HOW DO I BOOK AN APPOINTMENT? Can i schedule a pre-consultation?

There are two ways to make an appointment at SALT. You can call the salon and speak to one of our guest specialists (203-439-0172) or email guest@saltct.com and will receive a response within 24 hours.

Durning your appointment, our artists have an in depth consultation where they will cover your current hair, goal hair, pricing, and your hair journey. We estimate three hours for a new client reservation which will include your consultation, services, and after photos.

HOW DO I KNOW WHAT SERVICES I NEED?

Each new guest inquiry will go through a pre-consultation screening. This will require you to email us pictures of your current hair and your goal hair photo, so our team can assess and determine which services will get you closest to your goal hair.

WHAT SERVICES DO/ DON’T YOU OFFER?

DO: Customize-able creative color services/ hair painting techniques (balayage, foilyiage, color melting).

DON’T: Up-dos, extensions, walk-ins, and waxing.

HOW MUCH DOES A BALAYAGE COST?

A full balayage starts at $250, price increases based on length and density. This includes a full consultation, customized application, gloss, blow-dry, and signature SALT beach waves.

What products should I use at home?

We have hand selected the product lines we carry because they align with our company mission and work wonders on your hair. We take pride in giving our guests product knowledge before they leave the salon. Supplying an after hair care brochure to make sure they know how to properly take care of their hair. We want you to love your hair as much as you did the day you had it done! This is why it is so important to have a good at home hair care regimen to keep your color vibrant.

We cannot guarantee the longevity of your hair color, if you are using outside products not prescribed by your stylist.

We offer three different product lines: Verb, IGK, and Neuma

WHAT IS YOUR CANCELLATION POLICY?

Per our policy, SALT requires 48 hours in advance to cancel or reschedule an appointment. In the event that we are in that 48 hour window of your reservation, SALT will charge a cancellation fee based off of the duration of your appointment.

For additional questions please email guest@saltct.com